Pricing without mystery math

Every plan, allowance, and safety limit—published.

Push and email are free on every available plan. SMS and voice use separate monthly allowances and prepaid balances. Inbound and outbound limits are explicit, and automatic credit purchases happen only when you enable auto-recharge.

$0 evaluation trialFree push + emailOptional auto-recharge

Plans

Start small. Keep the full incident loop.

Core incident response is not held hostage by a premium tier. Plans scale seats, included paid-channel credits, and paid-send throughput.

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Trial

$0for evaluation

Full-size evaluation workspace

Explore incidents, schedules, escalation, integrations, mobile response, and migration before choosing a plan.

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Most popularFounding 50 — qualifying slots only

Team

$15/seat/month

Founding price: $9 per seat/month while a qualifying slot remains.

Schedules, response roles, war rooms, mobile response, and every inbound adapter.

Start a team
ScaleFounding 50 — qualifying slots only

Business

$25/seat/month

Founding price: $15 per seat/month while a qualifying slot remains.

More paid-channel capacity and ingest headroom for larger rotations and incident volume.

Start a business workspace
Custom

Enterprise

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Reviewed commercial and operational terms

Bounded defaults with negotiated allowances, throughput, and support for larger response organizations.

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One person is one seat.

WarnFire counts distinct enabled email addresses across paging and console access. Giving the same person both capabilities still counts once. Paid subscriptions reconcile seat quantity hourly. Added seats are invoiced immediately for the proration; decreases create a credit for the next invoice. A Founding 50 account keeps its founding per-seat price when its seat count changes.

Monthly allowances

SMS and voice are different pools.

The SMS allowance scales with your team: every seat adds 250 credits to one shared monthly pool, so a twelve-person rota is not rationed like a two-person one. Monthly included allowances reset. Purchased prepaid credits roll over. A trial is different: its credits are granted once, at signup, and are not refilled. A domestic text uses one SMS credit; a domestic call uses one voice credit.

PlanSMS credits / monthVoice credits / monthPushEmailPrepaid balances
Trial20 once5 onceFreeFreeSMS and voice separate
Team250 × seats30FreeFreeSMS and voice separate
Business250 × seats80FreeFreeSMS and voice separate
EnterpriseNegotiated250FreeFreeReviewed custom increases
Domestic weights

One domestic SMS segment costs 1 SMS credit. One domestic voice call costs 1 voice credit.

One shared SMS pool

Seats contribute 250 credits each to a single pool the whole workspace draws on. Nobody has a personal quota to run out of mid-incident.

Destination bands

International SMS credit rates vary by destination and encoded carrier segment. The live catalog below is authoritative.

Prepaid SMS packs

500 for $15 · 2,000 for $50 · 10,000 for $200.

Prepaid voice packs

100 for $10 · 500 for $40 · 2,500 for $150.

Credit order and grace

WarnFire uses the monthly allowance first, then prepaid credits. A 10-credit overdraft grace can carry a live incident below zero; further paid sends stop until credits are restored.

Optional auto-recharge

If you enable it, WarnFire buys your selected pack at its low threshold, with at most two purchase attempts for that channel in any rolling 24 hours.

Live SMS destination catalog

Know the credit rate before sending.

Credits are charged for each carrier-billed segment. GSM messages and Unicode messages have different segment lengths. International sending is off by default.

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Two independent safety controls

Ingest capacity and paid-send velocity scale with the plan.

Inbound trigger limits protect the incident system from alert storms. Outbound limits protect provider spend. They are separate—high event volume does not spend notification credits by itself.

PlanTrigger events / minute / keyPaid credits / minutePaid credits / hour
Trial601080
Team30030200
Business1,00040300
Enterprise5,0001001,000
Lifecycle events bypass the trigger quota

The inbound ceiling applies to fresh trigger events. Acknowledge and resolve lifecycle events do not consume it.

Per-key guardrails

Each integration key can be set below its plan ceiling to contain a noisy source. A key cannot raise the workspace's plan ceiling.

Retries are free

Idempotent replays do not consume another trigger slot, so well-behaved sender retries remain safe.

Free channels remain free

Push and email consume neither paid credits nor outbound paid-credit limits.

A paid-send ceiling does not silence free paging.

When a paid channel is unavailable or its credits are exhausted, WarnFire can continue through free push and email when those channels are selected in the escalation policy.

Plan breakdown

The usability matrix.

CapabilityTrialTeamBusinessEnterprise
SeatsUnlimited during trialPer seatPer seatCustom
Incidents, schedules, escalationIncludedIncludedIncludedIncluded
iOS response and deep linksIncludedIncludedIncludedIncluded
Dynamic responders and delayed commitmentsIncludedIncludedIncludedIncluded
Tiger-team fan-outIncludedIncludedIncludedIncluded
Slack war roomsIncludedIncludedIncludedIncluded
Maintenance and overridesIncludedIncludedIncludedIncluded
Inbound adapters and Events APIIncludedIncludedIncludedIncluded
Opsgenie assessment and supported-resource importIncludedIncludedIncludedIncluded
Commercial and operational termsStandardStandardStandardCustom

Know the limit before the incident.

Start a workspace and send a labeled test incident through the real delivery path.

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