Your information

Privacy choices

You can request access, correction, export, or deletion of information associated with your WarnFire account. Requests are verified before information is disclosed or changed.

Account deletion

Delete your own account from the WarnFire mobile app: open Settings, choose Delete account, and finish in your browser. You will be asked for your password and to type DELETE. No approval, ticket, or reply from us is involved, and deletion is immediate and permanent.

What is removed: your sign-in credentials, your devices and push registrations, your phone number and contact details, and every schedule and escalation policy you were part of. Your organization keeps its record of the incidents you responded to, with your personal details removed from it.

If you do not use the mobile app, email support@simonsayssystems.com and we will complete a verified deletion request.

Tenant deletion

If you are the last owner of a workspace, deleting your account deletes the whole workspace: services, escalation policies, schedules, responders, and incident history are erased, active incidents stop paging, and any subscription is cancelled. The app tells you this, and lists what will be destroyed, before you confirm. A tenant owner who prefers a verified request may instead email privacy support.

Verification

To protect users and organizations, we verify identity and authority before completing a request. We do not confirm whether an arbitrary email address has a WarnFire account. Authorized agents may be required to provide proof of authority.

Response

Include the type of request and your organization, but never send a password, access token, integration key, push token, or sensitive incident payload by email.